Chinese Speaking Helpdesk Agent - TCS, Budapest

Jan 2010 - Jul 2012

Starting working from starting midnights till 2 a.m. to cover the workhours in China, Taiwan and HongKong for more than 2 years made me earn the respect of my colleagues and friends and family.

Now looking back of that time I can't imagine how I could survive doing that. When I finished in TCS, I basically ran away. No one stopped me, and the HR colleagues told me that they bet if I would survive 1 year. Well, I won.

I was really afraid that I will not get the job, then I got the job. I was really afraid that I will pass the IT exams, then I passed the exam in Chinese. The colleagues were awesome and supportive and our clients Chinese workers sometimes just called to really hear that a Hungarian native speaking Chinese picking up the hotline in Budapest and really speaks Chinese.

I received calls, emails and chats in Chinese. I offered help, documentation with solution and translation services with L2 support.

If this job would be covering my daytime, I would probably still work in TCS.

In this job I sometimes worked on a freelance base, I started my defence administration education and found my todays wife. Most of the days I was in bed by noon after my shift ended. My takeaway is you can have time for everything that you want. You just need to act on it.

Find out my previous work experience as a Chinese Speaking Tourguide.